Privacy Policy

Last updated: July 2026

Palazzo Giani is committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

Data Controller

Palazzo Giani
Via Carlo Pedretti 44
23022 Chiavenna (SO), Italy

Email: info@palazzogiani.it

Information We Collect

When you contact us directly through our website, email or WhatsApp, we may collect:

  • Name

  • Email address

  • Phone number

  • Information relating to your stay or enquiry

We only collect information that you voluntarily provide.

How We Use Your Information

Your personal data is used solely to:

  • Respond to enquiries

  • Manage accommodation requests

  • Communicate before and during your stay

  • Comply with legal obligations

We do not sell or share your personal information for marketing purposes.

Booking Platforms

Reservations may also be made through third-party booking platforms such as Booking.com.

When you make a reservation through these platforms, your personal data is processed in accordance with their respective Privacy Policies. Palazzo Giani receives only the information necessary to manage your reservation and provide our accommodation services.

Cookies

Our website uses cookies and similar technologies to improve website functionality, user experience and anonymous analytics.

You can manage your cookie preferences at any time using the cookie banner displayed on the website.

For more information, please refer to our Cookie Policy.

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes described above or to comply with applicable legal requirements.

Your Rights

Under the GDPR you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise these rights, please contact:

info@palazzogiani.it

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure or misuse.

Contact

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:

Palazzo Giani
Via Carlo Pedretti 44
23022 Chiavenna (SO), Italy

Email: info@palazzogiani.i